IMPORTANT QUESTIONS.

1.  Interdepartmental coordination.

2.  Cleaning equipments and there maintenance:-
        a) Manual
        b) Electrical

3.  Role of housekeeping in hotel.

4.  Various types of cleaning agents used in hotels:-
        a) Detergents
        b) Abrasives
        c) Polishes

5.  Duties and responsibilities of  various HK staff:
       a) Executive HK
       b) Floor and Public area supervisor
       c) GRA
       d) Night Supervisor
       e) Desk Control Supervisor

6. HK Terminologies:- 
       Guest amanities, Shoe mitts, Dutch wife, SPATT, HWC, Surfactants, Silver pits,
       Tarnish, Linen Chute, Bidet, Parquet, Foyer, Vestibule area, Dado, Ottoman,    
       Jacuzzi, Floor sealers, etc
    
7. Hierarchy (small, medium & large hotels) and Layout of HK dept.

8. Attributes of HK personal.

9. Maid's cart

10. Various Cleaning schedules followed in hotels.

11. Diff. types of cleanings.

12. What is the role of computers in HK.

13. About diff. surfaces:- 
         a) Metals
         b) Glass
         c) Plastics
         d) Ceramics
         e) Wood
         f) Stone, etc
      
14. Layout of guest rooms. (single. double, twin & suite)

15. Room amenities and their placement in guest rooms.